Please be sure to check your local and state laws before placing your order.
Lost Bay Reptile guarantees all animals to arrive to you alive and healthy. All captive bred animals are guaranteed for 3 days after arrival. All wild-caught and import animals are guaranteed for 48 hours after arrival,and all amphibians are guaranteed for 24 hours after arriving to you. If an animal perishes within this time-frame, take a picture of the animal and the enclosure that the animal was kept in, send us the photos, and then give us a call.
All DOA and unsatisfactory animals must be reported to us within 24 hours of arrival.
For DOA animals, please take a photo of the animal(s)and give us a call as soon as possible.
We can only credit the cost of the animal, not the shipping costs.
We do not guarantee imported and wild caught animals to be free of parasites.
Please research the particular animal(s) that you are interested in prior to placing your order. We are always glad to help you with any questions you may have.